Getting Started with Passwiser

Welcome to Passwiser, your comprehensive Identity & Access Management platform. This document provides essential information for accessing and utilizing our authentication and authorization services.

1. Prerequisites

Before accessing the Passwiser Dashboard, ensure you have:

• A valid Passwiser account or an official invitation to join an organization
• Knowledge of your assigned organization and tenant access permissions
• Appropriate network connectivity and supported web browser

2. Platform Access

To access the Passwiser Dashboard:

1. Navigate to the official Passwiser website
2. Select the “Login” option from the primary navigation menu
3. Choose your preferred authentication method:
   • Direct Authentication: Enter your Passwiser credentials (username and password)
   • Social Authentication: Select an approved social login provider and complete the authentication flow

Upon successful authentication, you will be automatically redirected to the Dashboard interface.

Important Notes:

• Social authentication is processed through the respective provider’s secure infrastructure
• Passwiser does not store or have access to your social media credentials
• First-time social authentication will automatically associate your account (subject to administrative permissions)

3. Initial Configuration

During your first access session, you will be prompted to:

• Select your primary organization from available options
• Choose the appropriate tenant environment
• Confirm your access permissions and role assignments

These selections can be modified at any time using the organization/tenant switch control located in the Dashboard header.

4. Dashboard Navigation

The Dashboard provides access to the following functional areas through the left navigation panel:

APIs and Applications

• Manage application integrations and API configurations
• Configure authentication flows and authorization policies

Authentication Management

• Connections: Configure identity providers and authentication methods
• Scopes: Define access permissions and resource limitations
• Actions: Set up automated security responses and workflows

User Management

• Users: Manage user accounts, roles, and permissions
• Groups: Organize users and apply bulk permission changes

System Configuration

• Tenant Settings: Configure environment-specific parameters
• Organization Settings: Manage organization-wide policies and preferences

Monitoring and Analytics

• Event Logs: Review authentication events and security activities
• Stream Connectors: Configure real-time data feeds and integrations

Access to specific areas is determined by your assigned role and permissions. Insufficient permissions will result in appropriate access restriction notifications.

5. Common Issues and Resolutions

Authentication Failures

• Reset your password using the “Forgot Password” option on the sign-in screen
• Attempt authentication using an alternative social provider
• Contact your system administrator for account verification

Access Limitations

• Missing Organization/Tenant: Contact your administrator to request appropriate access permissions
• Section Access Denied: Your current role may not include required permissions. Request role updates from your administrator
• Context Switching: Use the organization/tenant switch control in the Dashboard header to change your working context

6. Support and Assistance

For technical support, documentation, or general inquiries, please visit our Support page or contact our technical support team directly.

7. Security Considerations

• Always log out from shared or public computers
• Use strong, unique passwords for your Passwiser account
• Enable multi-factor authentication when available
• Report any suspicious activity immediately to your administrator

8. Platform Updates and Maintenance

Passwiser regularly updates its platform to enhance security and functionality. Scheduled maintenance windows will be communicated in advance through the Dashboard notification system.